Frequently Asked Questions

Find answers to common questions about heartbeat.systems gameserver hosting.

Getting Started
What is heartbeat.systems?
How do I get started?
What games are supported?
How long does server setup take?
Billing & Payments
What payment methods do you accept?
What billing cycles are available?
What is your refund policy?
How do I cancel my subscription?
Technical Support
My server won't start. What should I do?
How do I change server settings?
How do I backup my server data?
Can I use my own domain name?
Performance & Reliability
What should I do if my server is lagging?
Can I upgrade my server?
What is your uptime guarantee?
Where are your servers located?

Still have questions?

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