Data Controller

The data controller responsible for your personal data is heartbeat.systems Serverhosting, EU, registered in Germany. For any privacy-related inquiries, you can contact us at [email protected].

Data We Collect

We collect personal information necessary to provide our serverhosting services, including but not limited to: name, E-Mail address, billing information, IP addresses, and usage data related to our platform.

Third-Party Cloud Services

To deliver reliable and scalable serverhosting services, we utilize infrastructure from third-party cloud providers. Specifically, we use services from Amazon Web Services (AWS) and Google Cloud Platform (GCP). These providers may process and store your data in data centers located within the European Union and other regions worldwide.

Both Amazon Web Services and Google Cloud Platform adhere to strict data protection standards and are compliant with GDPR requirements. For more information about their data handling practices, please refer to their respective privacy policies.

Purpose of Data Processing

We process your personal data for the following purposes: providing and maintaining our serverhosting services, processing payments, communicating with you about your account, improving our services, and complying with legal obligations.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. When your data is no longer needed, it will be securely deleted or anonymized.

Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to the processing of your personal data. You also have the right to withdraw consent at any time. To exercise these rights, please contact us at [email protected].

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through our cookie banner or your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to ensure the highest level of protection.